Welcome to the guide on how to use Skinome's subscription portal. Here you will find step by step guides on how to manage your subscription. If you need help with your subscription, you are always welcome to contact us at info@skinome.se

Subscription portal

Log in

Customer account at skinome.com

If you have a registered customer account and were logged in when you created your subscription, you can access it by logging in here or via the Log in icon in the top right corner. Once logged in, select Manage Subscriptions to view your subscriptions. (1)

Subscription account

If you created your subscription without a customer account on our website, you can access the portal via the link sent in each email you receive about your subscription. If you need a new link, you can click here and fill in the email address you used when creating your subscription, and we will send you a new link. (2)

Subscription portal

Main menu

In the subscription portal you will find a main menu where you can:

See next order

Shows the next subscription order that will be sent.

See upcoming orders

Displays upcoming subscription orders if you subscribe to more products.

See completed orders

Shows order history of completed subscription orders.

Manage subscriptions

Shows your subscriptions and gives you the opportunity to change/update order intervals, delivery dates, change products, etc.

Address and payment method

Displays your account information and gives you the opportunity to change/update email, shipping address and payment method.

Guides
Change order interval
Change delivery date
Skip an order
Change subscription product
Reactivate subscription
Cancel subscription
Update account information
Update payment method
Update address
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